Case Study:

Health Care Client – Performance Test

A $8.3B+ east coast healthcare company had 6.8M physician clinic visits in 2023. In late 2022 the company realized they would need to ensure search for physician services would work under load and still provide a performant user experience. Recognizing they did not have any load testing experience in house they would need assistance in proving website stability, scalability and endurance of the provider search functionality.

QAsis labs was engaged with a development team that was 75% complete with a website transformation and redesign. The QAsis team quickly integrated and worked to establish website performance goals. Non-Functional requirements were established to help evaluate performance. Required tooling was setup including JMeter, Microsoft Azure Load and Microsoft App Insights to develop performance scripts, execute and monitor results respectively. A series of baseline, stress and endurance tests were run against a production like environment and results were shared with the development team.

Challenges

  • Project runway was limited given current stage, performance was a priority and necessity for the project team.
  • Lack of performance and load testing skill set on the development team required outside expertise.

Solution Profile

  • Development team and QAsis performance team collaboration quickly establish project goals and tooling setup.
  • Develop accurate performance and load scripts to prove Speed, Scalability and Stability of the newly created website.
  • Provide thorough and accurate reporting consumable by both technical and management team members.

Results

  • Speed was proven at 2x the required production load proving the site design and infrastructure would provide a solid user experience day one.
  • Scalability was proven at 12x current production load which allows the business to plan as additional providers and users were added to the network.
  • Stability was proven at 4x normal production load ensuring systems will be available even during high sustained loads.